CSR and Reception
On-Demand & Dedicated Virtual Assistant for E-Commerce Stores
Don’t let daily tasks bog you down; entrust our expert E-Commerce virtual assistants to manage your store while you focus on growing your brand.
Amazon or Shopify, Let Archers Contact Solutions Handle All E-Commerce Tasks
Our Wing E-Commerce VAs assist with customer support, order fulfillment, returns, and maintain your store and listings on Shopify, Amazon, Etsy, Magento, or any platform your brand is on.
Services Offered
Order Fulfillment
Your assistant ensures that customers receive products they ordered and processes returns or exchanges.
Process Returns and Refunds
Manage returns, process labels, apply credits/refunds, arrange for exchanges.
Shop/Marketplace Listings
Manage listings, orders, and more on marketplaces like Amazon, Etsy, and Ebay.
Manage Inventory/Reorders
Produce reports, schedule reorders, and manage inventory at your warehouse/3PL centers.
Maintain Store CRM
Manage your shop CRM whether you use Shopify, Magento, or Woocommerce.
Customer Support
Help customers with support tickets, make shopping suggestions, join live conversations.
Unparalleled Features and Facilities
Dedicated, Full-time/Part-time Assistant
You’ll have a dedicated assistant to handle your E-Commerce tasks.
Customer Success Manager
A dedicated Customer Success Manager will assist you with onboarding, training, and performance feedback.
Quality Control
Rigorous quality control procedures ensure that any issues are identified and proactively solved.
In-App Training Module
Request focused training programs for your assistant or create/upload your own materials.
Getting Started is Easy
Add Requirements and Sign Up
Use our sign-up tool to submit your job description/requirements quickly and easily.
Meet Your Customer Success Manager
Meet your Customer Success Manager (CSM) and start delegating your first tasks.
Start Working with Your Assistant
We find the right person, equipped with your desired experience and skills to help grow your business.
At Archers Contact Solutions, we’re committed to helping businesses thrive in their respective industries. No matter your sector or requirements, we have the expertise and resources to support your success. Partner with us today and experience the difference tailored solutions can make for your business.